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Apple says a fix for crackling iPhone 8 earpiece issue is coming


A customer inspects the new Apple iPhone 8 at an Apple Store on September 22, 2017 in San Francisco, California.

Justin Sullivan | Getty Images

A customer inspects the new Apple iPhone 8 at an Apple Store on September 22, 2017 in San Francisco, California.

Apple told CNBC it will be releasing a fix for a disruptive sound in the earpieces of some iPhone 8 and iPhone 8 Plus smartphones during phone calls, an issue reported by The Verge.

“Dozens” of users are reporting online that the earpieces makes a “crackling” or “static” sound that “disrupts the audio” when they make calls, the technology website reported.

The problem seems to affect both the iPhone 8 and iPhone 8 Plus across different carriers in various regions, The Verge added.

Apple said in a statement to CNBC on Tuesday that a fix is coming.

“We are aware of the issue which is affecting customers in a small number of cases. Our team is at work on a fix, which will be included in an upcoming software release,” Apple said.

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