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How qualifying families can get free or cheap internet service


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Here’s why the program exists

The new program was created through the bipartisan Infrastructure Investment and Jobs Act, which Congress passed in November 2021. It is designed to be a permanent replacement for the Emergency Broadband Benefit Program, which was pandemic-related. Nearly 9 million households signed up through that temporary initiative and generally were transferred to the new program earlier this year.

“The response to the Emergency Broadband Benefit proved what many knew to be true: The cost of high-speed Internet is out of reach for too many of us,” said FCC Chairwoman Jessica Rosenworcel in a statement when the new program officially launched last year.

Although the temporary arrangement provided a higher monthly benefit to non-tribal households — up to $50 instead of the current $30 — the new program is intended to reach a greater number of households with expanded eligibility. 

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There’s a variety of ways to qualify for subsidies

Other ways to qualify include receiving benefits from social programs such as Medicaid, the Supplemental Nutrition Assistance Program (aka SNAP), free or reduced-cost school meal programs and others. The FCC has a full list of ways to qualify on its website. Some consumers may be able to be automatically verified as eligible, while others will need to provide documentation for review.

The plans through the Affordable Connectivity Program offer a minimum download speed of at least 100 megabits per second, which allows multiple users to simultaneously access the Internet for telework, remote schooling or health monitoring, according to the Biden administration.

If you run into snags when you try to apply for the new program, you can either call or email the support center.

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